ji3 Privacy Policy

ji3 is an online casino platform operating at ji3.app, offering live casino games, bingo, jackpot bingo, slots, and other gaming services to players in the Philippines. As part of operating this platform, ji3 necessarily collects and processes certain personal data about its players and visitors.

We take our data protection obligations seriously. This Privacy Policy is designed to give you a clear and honest picture of how your personal data is handled — from the moment you visit ji3.app to the point where you close your account and beyond. We believe you have a right to know exactly what happens with your information, and we've written this policy with that in mind.

This Privacy Policy applies to all personal data collected through the ji3 website at ji3.app, the ji3 mobile platform, any communications between you and ji3 (including support tickets, emails, and live chat), and any other services provided by ji3. It applies to all registered players, prospective players who have begun but not completed registration, and visitors who browse ji3.app without registering.

Please read this policy carefully. If you have questions about any part of it, contact our support team before registering. Your continued use of ji3 constitutes your acknowledgment of this Privacy Policy.

For the purposes of the Data Privacy Act of 2012 ( RA 10173) and applicable data protection regulations, ji3 is the data controller responsible for your personal data collected through ji3.app.

As data controller, ji3 determines the purposes and means of processing your personal data. We are responsible for ensuring that your data is processed lawfully, fairly, and transparently, and that appropriate technical and organizational measures are in place to protect it.

If you have any questions about how ji3 processes your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this policy.

ji3 collects the following categories of personal data from players and visitors:

• Identity Data: Full legal name, date of birth, nationality, and copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, or UMID card) collected during account registration and KYC verification.
• Contact Data: Email address and Philippine mobile number provided during registration, used for account communications, OTP delivery, and customer support.
• Financial Data: Payment account details including GCash mobile number, PayMaya account, BPI, BDO, or Metrobank account information, collected solely for the purpose of processing deposits and withdrawals.
• Transaction Data: Records of all deposits, withdrawals, bets placed, games played, bonus claims, and account balance history maintained for regulatory compliance and dispute resolution purposes.
• Technical Data: IP address, device identifiers, browser type and version, operating system, time zone, and connection data collected automatically when you access ji3.app.
• Usage Data: Information about how you interact with the ji3 platform, including pages visited, games accessed, session duration, click patterns, and feature usage.
• Communications Data: Records of your communications with ji3 support, including support tickets, live chat transcripts, and email correspondence.
• Marketing Preferences: Your opt-in or opt-out status for promotional communications via email, SMS, and push notifications.

ji3 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where identity verification documents incidentally contain such information. In such cases, the information is used solely for identity verification and is not processed for any other purpose.

ji3 collects personal data through the following means:

• Direct Collection: Data you provide voluntarily when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access and use ji3.app. See Section 10 for more details on cookies.
• Third-Party Sources: Identity verification data from KYC service providers, fraud prevention data from anti-fraud partners, and payment confirmation data from payment processors such as GCash and PayMaya. ji3 only receives data from third parties where you have authorized that third party to share your information, or where ji3 is legally permitted to obtain such data.

ji3 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its implementing rules:

• Contractual Necessity: Processing required to fulfill our contractual obligations to you as a registered player, including account management, processing deposits and withdrawals, and providing access to games.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, age verification requirements, and tax reporting obligations.
• Legitimate Interests: Processing carried out for ji3's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the ji3 platform — provided these interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent, including sending marketing communications and using non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

ji3 uses your personal data for the following purposes:

• To create and manage your ji3 player account, including verifying your identity and age (21+ requirement) during registration.
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To provide access to ji3 games, including live casino, bingo, jackpot bingo, and slots.
• To communicate with you about your account, including transaction confirmations, security alerts, and support responses.
• To send promotional communications, bonuses, and special offers — only where you have opted in to receive such communications.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities on the ji3 platform.
• To monitor gameplay for responsible gaming purposes, including identifying signs of problem gambling behavior and applying appropriate safeguards.
• To comply with legal and regulatory obligations, including AML reporting, tax obligations, and regulatory audits.
• To analyze platform usage and improve the ji3 user experience, game offerings, and technical performance.
• To enforce our Terms & Conditions and resolve disputes between ji3 and players.

ji3 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals. These providers receive only the data necessary to complete the transaction.
• KYC and Identity Verification Providers: Third-party identity verification services used to confirm your identity and age during account registration and verification. These providers process your data under strict confidentiality obligations.
• Fraud Prevention and AML Partners: Third-party services that assist ji3 in detecting and preventing fraud, money laundering, and other financial crimes. Data shared with these partners is used solely for risk assessment purposes.
• IT and Platform Service Providers: Cloud hosting providers, database administrators, and technical support partners who assist in operating the ji3 platform. These providers act as data processors under ji3's instructions and are bound by data processing agreements.
• Regulatory and Law Enforcement Authorities: Government agencies, regulators, and law enforcement bodies where ji3 is legally required to disclose personal data, including in response to court orders, regulatory investigations, or AML reporting obligations.
• Professional Advisors: Legal counsel, auditors, and other professional advisors where disclosure is necessary for the provision of professional services to ji3, subject to professional confidentiality obligations.

Where ji3 shares your data with third-party processors, we ensure that appropriate data processing agreements are in place requiring those processors to handle your data securely and only for the specified purpose.

ji3 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account plus a minimum of 5 years following account closure, in compliance with AML and regulatory record-keeping requirements.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction, as required under Philippine AML regulations.
• KYC and Identity Documents: Retained for the duration of your account plus 5 years following account closure, or longer if required by applicable law.
• Support Communications: Retained for 3 years from the date of the communication, or longer if the communication relates to an ongoing dispute or investigation.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.
• Technical and Usage Data: Typically retained for 12 to 24 months for platform analytics and security purposes, after which it is anonymized or deleted.

When personal data is no longer required and no legal retention obligation applies, ji3 will securely delete or anonymize the data in accordance with our internal data disposal procedures.

ji3 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and ji3.app is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal and financial data is stored in encrypted form on secure servers with restricted access controls.
• Access Controls: Access to personal data is restricted to authorized ji3 personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: ji3 offers two-factor authentication (2FA) via SMS OTP to protect player accounts from unauthorized access.
• Regular Security Audits: ji3 conducts periodic security assessments and vulnerability testing to identify and address potential security weaknesses.
• Incident Response: ji3 maintains a data breach response procedure. In the event of a data breach that poses a risk to your rights and freedoms, ji3 will notify affected players and the relevant Philippine regulatory authority in accordance with applicable law.

ji3 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the ji3 platform. Cookies are small text files stored on your device when you visit ji3.app. They help us keep you logged in, remember your preferences, and understand how players use the platform.

ji3 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of ji3.app. These cookies enable core functions such as session management, login authentication, and security features. They cannot be disabled without affecting platform functionality.
• Functional Cookies: Used to remember your preferences and settings, such as your preferred language, display settings, and responsible gaming limits. Disabling these cookies may affect your experience.
• Analytics Cookies: Used to collect anonymized data about how players use ji3.app, including pages visited, time spent, and navigation paths. This data helps ji3 improve the platform. These cookies require your consent.
• Marketing Cookies: Used to deliver relevant promotional content to players who have opted in to marketing communications. These cookies require your explicit consent and can be withdrawn at any time.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will affect your ability to use ji3.app. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights with respect to your personal data held by ji3:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data ji3 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data ji3 holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ji3's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on ji3's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ji3 has violated your data privacy rights.

To exercise any of these rights, please contact ji3's Data Protection Officer using the contact details in Section 15. ji3 will respond to all data subject requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified of any extension.

ji3 implements age verification measures during the registration process to prevent underage access. If ji3 discovers that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child under the age of 21 has registered an account with ji3 or provided personal data to ji3, please contact our support team immediately. We will investigate and take appropriate action without delay.

ji3.app may contain links to third-party websites or services, including payment provider portals and regulatory information pages. This Privacy Policy applies only to the ji3 platform at ji3.app and does not cover the privacy practices of any third-party websites or services.

ji3 is not responsible for the privacy practices, content, or security of any third-party websites. When you navigate away from ji3.app to a third-party site, we encourage you to review the privacy policy of that site before providing any personal data. The inclusion of a link to a third-party site does not constitute ji3's endorsement of that site or its privacy practices.

ji3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, ji3 will notify registered players by email or through an in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. The current version of this Privacy Policy is always available at ji3.app/privacy-policy. Your continued use of ji3 following the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy.

If you do not agree with any changes to this Privacy Policy, you should cease using ji3 and may request the closure of your account. Any personal data collected prior to the policy change will continue to be handled in accordance with the version of the policy in effect at the time of collection, to the extent required by applicable law.

If you have any questions, concerns, or requests relating to this Privacy Policy or ji3's handling of your personal data, please contact our Data Protection Officer:

Data Protection Officer, ji3
Email: privacy at ji3.app
Website: ji3.app

ji3 aims to respond to all privacy-related inquiries within 15 business days. For data subject rights requests, the response period is up to 30 days as described in Section 11.

If you are not satisfied with ji3's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about the NPC and how to file a complaint is available on the NPC's official website.